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What is my order status?
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You can track your order status by checking directly from the payment processor website.
For RegNow processor, you can check it from here: http://www.regnow.com/help.html
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When will my credit card be charged?
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Your credit card will be charged the same day your purchase has been placed.
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How will the charge show up on my credit card?
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The charge will appear on your credit card as the name of the product you have purchased.
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Do I have to pay sales tax?
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We charge applicable sales tax for orders in Colorado, Georgia, Iowa, Illinois, Minnesota, Nebraska, and Utah. Sales tax is automatically computed on both product(s) and shipping costs.
Pursuant to the European Union Digital VAT Directive, as of July 1, 2003, European customers will be charged VAT (Tax) on all downloadable digital products and services, including software at 15%.
We will gladly credit sales tax for government institutions. Just fax us a copy of your tax-exemption form with an address matching your order's billing or shipping address at: 952-253-8760. Please include a copy of your receipt or your order number.
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Will I receive a disk/CD after my order?
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Please review the software company's website for these details in addition to the web based ordering pages. RegNow delivers 98% of the products sold in electronic form only. If there is a shipping option available it will be denoted on the ordering pages. If there is no mention of the opportunity to receive a disk/CD, you may expect to receive the product electronically.
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How do I contact Customer Service?
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When you contact customer service, first determine whether you need support for ordering or downloading software, installing and using it. If you need assistance downloading, installing or using the software, please contact the software company directly. If you require order assistance, please contact us about your order by using our online contact form. You may visit the contact form by click the following link:
RegNow Customer Service
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| Q: |
Who am I buying the software from?
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PayLess4Sure is an affiliate of RegNow,
and you are purchasing the software from RegNow who provides quick and easy electronic transactions.
For all the products listed on this site, RegNow acts as a payment gateway for the software vendors that make the respective products.
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| Q: |
Can I order and not use a credit card? I would prefer to pay by check, wire, or PO.
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RegNow does offer ordering options in addition to payment online with a credit card. The offline ordering options we offer include payment by phone (via credit card), mail, fax, wire, and PO (if applicable). Please note that utilizing one of these offline ordering options, you will be required to pay an additional processing fee.
To place an order by mail, fax, wire, and PO (when applicable), use the online form and then choose one of these payment options found in the Payment Method section of the form. Once submitted online, the appropriate information will be provided to you in your web browser to send your payment to us offline.
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